PuroPolo the online shop for the polo sport

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For redeeming gift vouchers

Redemption

  • Gift vouchers are redeemable by the end of the third year after purchase.
  • Gift certificates can be redeemed through the Shopping Cart.
  • Gift certificates and remaining balance of gift certificates are valid until the expiry date. Remaining balance will be credited to the expiration date of the voucher in your Gift certificate Account, then they can no longer be used.
  • If the value of the voucher is not enough for your order, you can pay the difference with the offered payment methods, or by entering another gift certificates on the same page.
  • When ordering you can use more then one gift voucher.
  • To view the existing balance of your gift certificates, visit "My Account" under the piont "Check Your Gift Card Balance".

General

  • When ordering a gift voucher you need to fill out the complete payment information. Subsequent completion of the information is not possible.
  • A cancellation of orders voucher can only be undertaken by our customer service if the voucher has not yet been redeemed.

Restrictions

  • Gift certificates or gift voucher credit can not be paid out in cash, charged with outstanding debts or transferred to another account. A resale of gift certificates is also not allowed.

Liability and loss

  • If write errors in the e-mail address of the voucher recipient medienkraftwerk GmbH assumes no liability. Similarly, medienkraftwerk GmbH is not liability for loss, theft, misuse or delayed transmission (eg due to technical difficulties) of gift certificates.

Fraud

  • In the case of fraud, the attempt at deception or suspected of other illegal activities in connection with a gift voucher purchase or a redemption coupon at PuroPolo medienkraftwerk GmbH is entitled to close the corresponding customer accounts and / or an alternative to demand payment. There is no right of release or disbursement of relevant vouchers.